Extra Help

helpwildlife.co.uk is a charity run advice website which is part of the Starlight Trust

If you have found a wild animal in need of help and already followed our guidance on what to do but you’ve not been able to find the help you need, here are some extra ideas.

Contact us for 1-2-1 help
Click the green ‘help’ button on the bottom right of your screen, email advice@helpwildlife.co.uk, or message facebook.com/helpwildlife and our volunteers will get back to you within an hour between 09:00 and 21:00

Call a rescue with an advice line
Several rescue organisations operate advice lines where, even if you’re not in their area, you can speak to someone for bespoke advice and guidance. Here are the ones we know about

Wildlife Aid Foundation – 24 hour advice line – 01372 360404
St Tiggywinkles – 24 hour advice line – 01844 292292
Three Owls Bird Sanctuary and Reserve – 07973 819389

Call the RSPB wildlife team on 01767 693690

You should be aware that the RSPB DO NOT run wildlife rescues but their wildlife team often assist callers in finding a wildlife rescue using our directory so, if you’re struggling to use the site, they might be kind enough to help you.

Please also note, we don’t recommend calling the RSPCA as their helpline is staffed by contractors working from a script and with minimal knowledge and understanding of wildlife. Calls to their helpline unfortunately often result in incorrect advice.

Contact a specialist National group

The following specialist national organisations hold lists of carers or have volunteers covering much of the country so are worth contacting if you can’t find suitable help for their specialist species

The Bat Conservation Trust

National Fox Welfare Society

British Hedgehog Preservation Society

Mustelid Rescue

Raptor Rescue

British Divers Marine Life Rescue