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helpwildlife.co.uk provides advice on what to do if you find a sick, injured or abandoned wild bird or animal

HelpWildlife.co.uk is a web-based group aiming to help those who find sick, injured, orphaned or at-risk wildlife to find information about what to do and who can help. We maintain a directory of around 600 wildlife rescue organisations and individuals to help you to find help quickly. We hope that the answers to most of your questions can be found on the website but, if not, you can use the form below to get in touch. Please note, we do not have a telephone number as we do not have sufficient resources to ensure it is consistently manned.


If you have found an animal which has been caught by a cat or dog or who is clearly injured or unwell, please visit helpwildlife.co.uk/map to find details of rescues in your area and contact them by telephone to receive urgent help.

If you’re not sure whether an animal needs help, you’ll find dozens of advice articles covering common situations here.

If you’re still unsure what to do or if you struggle to find a rescue, HelpWildlife.co.uk volunteers can provide advice via our helpdesk. Our helpdesk volunteers are available Mon – Sat 09:00 – 21:00 and Sunday 10:00 – 18:00. We aim to respond within an hour and typically you’ll receive a email response in about 15-20 minutes. Outside of these times, or if you prefer to speak to someone by telephone, there are details of 24 hour phone lines at helpwildlife.co.uk/help


We appreciate you conserving the time of our volunteers by reading the FAQs here before submitting a general enquiry.