Our HelpDesk

Assessing Whether a Wild Animal Needs Help

Do any of the following apply to the animal you’re concerned about?

  • They have been caught by a cat, dog, or other predator
  • They have been hit by a car
  • They are collapsed (laying down and unable to stand, or finding it very difficult to stand)
  • They have flies buzzing round them, or flies have laid eggs on them
  • They are, or have been, caught in netting, a trap or snare, or tangled in fishing line or string

If yes, the animal definitely needs help. Click the button to search for a wildlife rescue.

If no, more information is needed to assess whether help is needed. Click to visit our library of advice articles for more guidance.

Our Advice Library

Our advice library contains more than 60 articles covering when and how to help in most common scenarios including

Foxes with mange, animals caught by a cat, when to help baby birds, birds trapped in buildings, birds in chimneys, limping animals, birds flying into windows, and many more. You can search the library below or visit helpwildlife.co.uk/advice to browse the articles.

If you can’t find the help you need in the library, click the button below for more help.

Searching the Wildlife Rescue Directory

Our Wildlife Rescue Directory lists the details of around 700 organisations and individuals who offer help with sick and injured wildlife.

Start by clicking on the ‘Search Rescues’ button. Add your postcode to the search box and click ‘search’. Click on the results to see their full information. We recommend contacting all suitable results within about 20 miles of your location. Keep in mind rescues are very busy so you may need to leave a message and wait for them to contact you back.

If you can’t find help through the results there, click on the ‘Search Small Rescues’ button and repeat the process there.

If you’ve tried all the suitable results on both the rescues and small rescues list without success, click the bottom button below for more help.

Stray Racing Pigeons

Although racing pigeons are not wildlife, there is little advice and support available for those who find them which puts the pigeon, rather than the ‘owner’ first. So, we do our best to step into this gap.

If you’re concerned about a stray racing pigeon, our advice article will cover when to intervene, how to trace the owner, and what to do if the owner won’t collect the bird.

There’s also a form at the bottom of the article through which you can get in touch if you need further help and advice.

Unwelcome Wildlife

We live on a small island which is getting rather overcrowded. As we fight for space with other residents, it is inevitable there will be some clashes.

But is the traditional approach of trapping and poisoning the best way to solve these conflicts? We believe those methods are inhumane and ineffective and that a kinder and more effectual alternative exists.

Read our articles for advice on how to resolve conflicts humanely and effectively, or use the form at the bottom of each article to get in touch for bespoke advice.

Domestic Animals

HelpWildlife.co.uk aims to help members of the public who find wildlife casualties with advice and a directory of wildlife rescuers. We also provide advice on humane, holistic methods of wildlife management.

We are not able to provide help or advice on pets and other domestic animals. For any injured domestic animal, a local veterinarian should be your first point of contact. Some of the rescues in our directory may also help with domestic animals or they may be able to refer you to a domestic animal rescue in your area.

Adding or Editing a Directory Listing

Our directory of around 700 individuals and organisations who offer help with sick and injured wildlife is maintained by a very small team of volunteers. If your rescue isn’t currently listed, we’d love you to submit it – just click the ‘adding a directory listing’ button for more information.

If your rescue is already included, you can claim ownership of the listing and ensure that the information is kept up to date. Click on the ‘managing a directory listing’ button for more information. There’s also an email address there you can contact if you can’t find the information you need in the guidance.

Anything Else

There are lots of FAQs covering pretty much any other reason you might want to contact us here helpwildlife.co.uk/contact-us/.

This includes concerns about directory listings, contributing or linking to the website, volunteering, talks and visits, jobs and work experience, donations, and more information about the site and how we operate.

There’s also email addresses to contact us via if your query isn’t covered in the FAQ.

Our HelpDesk

Our HelpDesk volunteers can offer advice and support via email only. If you would prefer to speak to someone on the phone, please visit helpwildlife.co.uk/help for details of helplines.

Resources are limited so please check our Advice Library and search our Wildlife Rescue Directory before getting in touch. Our standard availability is

Monday – Saturday 09:00 – 21:00

Sunday 13:00 – 18:00

It’s currently Monday 16:58

Our HelpDesk is open. You can get in touch via the form below and we aim to respond within the hour (though typically you should receive an email reply in about 15-20 minutes).